ISO/IEC 27001:2022 seminars

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We are proud to announce that I.T.A. S.R.L. has conducted two seminars on the topic of ISO/IEC 27001:2022 – New Requirements and Changes. The first one took place in Yerevan, Armenia on the 2nd of November 2023 and it was dedicated to our Armenian corporate clients – financial institutions and IT companies. The second one was conducted in the form of a webinar for our Bulgarian and Macedonian clients, and was held on the 14th of November 2023. For both of them we received notably high ratings from the participants which we are especially grateful for, this being the most important feedback for us.

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ISO 9001 – Quality management system. Requirements. Business improvement. Business risks assessment

ISO 9001 is the most common and most popular international standard. It provides a framework that allows organizations to develop and implement their own quality management systems, strive for the best achievements and manage their day-to-day operations effectively.

Any organization that has implemented a quality management system has the potential to attract and retain customers, while improving the efficiency and cost-effectiveness of its business.

The certification of quality management systems according to this standard is a guarantee that the organization has reliable mechanisms to ensure the quality of the products and services it provides.


  • Development of consistent, repetitive processes as a common system;
  • Increased business efficiency by improving monitoring and measurement;
  • Audit of the management system, identification of sustainability, stimulation of change;
  • Targeting the responsibility for development and management of the quality system to senior management;
  • Ensuring the necessary means to satisfy the requirements of the clients and other interested parties;
  • Identification and understanding of business risks and the means of minimizing them;
  • Continuous measurement of the company’s objectives and their implementation;
  • Identification of non-compliances and reducing errors in the quality of products and services;
  • Identification and elimination of the root causes of recurring problems, saving time and money;
  • Improvement of the overall performance and increase of profits.